Contact Us

Get in touch, we'd love to hear from you! 

Email

Customer Support: hello@kenkomatcha.com

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Postal Address

Kenko Tea
449/585 Little Collins Street

Melbourne, VIC 3000 
Australia

Green Panda Brands Pty Ltd t/a Kenko Tea

ABN: 80151542404 

Our Reviews

Let customers speak for us

1991 reviews
88%
(1746)
8%
(159)
3%
(53)
1%
(15)
1%
(18)

Organic Matcha Ceremonial Grade - 100g Bag (3.5oz)

Lovely green color powder

First matcha purchase!

So far I have made tea cookies, raw nut/fruit balls, smoothies, and plain matcha with cashew milk and it's all good to me! Don't have much to compare it to but a chain coffee shop latte experience years ago. I learned the amazing benefits that make the cost of matcha well worth the price.

I have yet to receive my order

This review is not about the quality of the set, but based on my customer service experience. Placed my order on April 13th, got shipping notification on April 14th, and the last shipping notification I got was April 16th saying USPS was awaiting the item in Buena Vista, CA. Emailed customer service April 22nd and received a response the same day from a member of your team saying he would inform me once he receives info from usps. I also contact usps and they stated they have no information regarding the package. As of today, April 27th, I have yet to receive any information about my order. This was meant as a gift that will now be late. Was very excited to try the set and the matcha, but this experience makes me doubt if I will order from Kenko again, unfortunately. Would appreciate this problem being solved as soon as possible. Thank you.

first time matcha drinker

Good starter set! Comes with everything you need if you're a newbie and directions too!